Shipping policy
Shipping Policy
Dispatch Orders are dispatched within 1–3 business days of payment confirmation. You'll receive a shipping confirmation email with tracking details once your order has left our facility.
Domestic Shipping (Australia) Delivery typically takes 3–7 business days after dispatch, depending on your location. Shipping costs are calculated at checkout based on your delivery address and order weight.
International Shipping We ship worldwide. International delivery timeframes and costs vary by destination and are calculated at checkout. Please note that any customs duties, import taxes, or local fees are the responsibility of the recipient and are not included in the shipping cost.
Tracking All orders include tracking. Your tracking number will be provided in your shipping confirmation email.
Delays While we do our best to meet the above timeframes, delays can occasionally occur due to carrier conditions or remote locations. If your order hasn't arrived within the expected window, please contact us at [your contact email].
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we'll work to resolve it promptly.
Email - tigintegrity@bigpond.com